Privacy Policy

Payments made through our website are securely processed by trusted third-party payment providers. These providers are responsible for securely collecting, processing, and protecting your payment information in accordance with their own privacy policies and security standards.

Depending on the payment method selected during checkout, payment information may be processed by providers such as:

• PayPal

• Additional supported payment processors made available through our website

PCS & KEYS only receives the information necessary to complete your order, verify payment status, process refunds when applicable, and provide customer support.

 

 

PCS & KEYS uses cookies and similar technologies to improve your browsing experience, enhance website functionality, remember your preferences, and provide a faster, more personalized experience.

Cookies may be used to:

• Keep you signed into your account

• Remember your Shopping Cart

• Remember your Wishlist

• Remember your recently viewed products

• Save language and regional preferences

• Improve search functionality

• Improve website performance

• Measure website traffic

• Improve security

• Remember login sessions

• Store user interface preferences

Cookies help provide a smoother experience by reducing the need to repeatedly enter information while browsing our website.

You may disable cookies through your browser settings at any time. However, disabling cookies may limit certain features or prevent portions of the website from functioning properly.

 

 

To continually improve PCS & KEYS, we may collect anonymous usage information through website analytics services.

Analytics information may include:

• Pages Visited

• Products Viewed

• Time Spent on Individual Pages

• Navigation Paths

• Device Type

• Browser Type

• Operating System

• Screen Resolution

• Country or Region

• Referral Sources

• Search Terms Used

This information helps us understand how visitors use our website so we can improve navigation, performance, content, and overall user experience.

Analytics information is generally aggregated and is not intended to personally identify individual visitors.

 

 

Certain pages on PCS & KEYS may contain embedded content provided by third-party services.

Examples include:

• YouTube Videos

• Vimeo Videos

• Instagram Posts

• TikTok Videos

• X (formerly Twitter)

• Facebook Content

• Discord Widgets

• Maps

• Product Demonstrations

Embedded content behaves exactly as if you visited the third-party website directly.

These third-party services may collect information about your interaction with the embedded content, use cookies, monitor your activity, and process data according to their own privacy policies.

We encourage you to review the privacy policies of any third-party services you interact with.

 

 

Certain features of PCS & KEYS may allow users to upload media, including:

• Marketplace Product Images

• Product Reviews

• Customer Build Photos

• Warranty Photos

• Community Content

• Support Attachments

Users should avoid uploading images containing embedded location information (EXIF GPS), as visitors may be able to extract location data from publicly accessible images.

By uploading media, you confirm that you have the necessary rights to share the content and grant PCS & KEYS permission to display that content as part of our services.

PCS & KEYS reserves the right to remove uploaded content that violates our Terms of Service, infringes on intellectual property rights, or is otherwise inappropriate.

 

 

When visitors leave comments or product reviews, we may collect information such as:

• Name

• Email Address

• IP Address

• Browser Information

• Device Information

• Date and Time of Submission

This information helps us:

• Prevent spam

• Detect fraudulent activity

• Improve website security

• Maintain the quality of our community

• Provide customer support when necessary

Comments and reviews submitted to PCS & KEYS may be publicly visible.

We reserve the right to moderate, edit, or remove content that is abusive, misleading, unlawful, or violates our community standards.

 

 

You are responsible for maintaining the confidentiality of your account credentials.

We recommend that you:

• Choose a strong password

• Do not share your password with others

• Log out of shared or public devices

• Contact us immediately if you believe your account has been compromised

While PCS & KEYS employs reasonable safeguards to protect user accounts, users also play an important role in maintaining the security of their personal information.

 

 

Our website may contain links to third-party websites, products, services, or resources that are not operated or controlled by PCS & KEYS.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any external websites you visit before providing personal information.

 

 

PCS & KEYS uses the information we collect to provide, maintain, improve, and protect our products and services. We only use personal information for legitimate business purposes and strive to collect only the information necessary to deliver the best possible customer experience.

We may use your information to:

• Create and manage your account

• Process and fulfill orders

• Build custom computers and keyboards

• Process Marketplace transactions

• Manage Weekly Auctions

• Verify purchases and payment status

• Ship products and provide delivery updates

• Register warranties

• Respond to customer service requests

• Provide technical support

• Send order confirmations and account notifications

• Improve website performance and user experience

• Personalize your shopping experience

• Recommend products and services based on your interests

• Detect and prevent fraud or unauthorized activity

• Protect the security of our website and users

• Enforce our Terms of Service and other policies

• Comply with applicable legal and regulatory requirements

We will never use your personal information for purposes unrelated to the operation and improvement of PCS & KEYS without your consent, unless required by law.

 

 

PCS & KEYS respects your privacy. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share limited information only when necessary to operate our business and provide our services.

This may include:

Payment Providers

To securely process purchases, refunds, and payment verification.

Shipping Carriers

To deliver products, provide shipment tracking, and verify successful delivery.

Website Hosting & Infrastructure Providers

To securely host and maintain the PCS & KEYS website and supporting systems.

Fraud Prevention & Security Services

To help detect fraudulent transactions, unauthorized access, and malicious activity.

Analytics Providers

To understand website performance and improve user experience through aggregated and anonymized data where possible.

Professional Service Providers

When necessary, trusted vendors may assist with website maintenance, customer support, accounting, legal compliance, or business operations under appropriate confidentiality obligations.

Legal Authorities

When required by applicable law, court order, subpoena, or governmental request, or when necessary to protect the rights, safety, or property of PCS & KEYS, our customers, or others.

 

 

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.

Examples include:

• Customer accounts remain active until closed by the user or removed in accordance with our policies.

• Order information may be retained for accounting, tax, warranty, and legal compliance purposes.

• Marketplace and auction records may be retained to maintain transaction history and resolve disputes.

• Customer support communications may be retained to improve future service and document previous interactions.

• Security logs may be retained to detect fraudulent or unauthorized activity.

When information is no longer required, it will be securely deleted or anonymized where appropriate.

 

 

Depending on your location and applicable laws, you may have the right to:

• Access the personal information we hold about you.

• Correct inaccurate or incomplete information.

• Request deletion of your personal information.

• Request a copy of your personal data in a portable format.

• Object to certain processing activities.

• Withdraw consent where consent is the legal basis for processing.

• Request restrictions on how your information is used in certain circumstances.

• Submit a complaint to the appropriate data protection authority if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy. Before fulfilling certain requests, we may ask you to verify your identity to help protect your account and personal information.

 

 

Protecting your personal information is a priority at PCS & KEYS. We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Our security measures may include:

• Secure HTTPS encryption

• Encrypted password storage

• Secure authentication procedures

• Access controls and user permissions

• Routine software and security updates

• Malware monitoring

• Firewall protection

• Fraud detection systems

• Secure payment processing through trusted third-party providers

Although we take reasonable precautions to protect your information, no method of transmitting data over the Internet or storing electronic information can be guaranteed to be 100% secure. As a result, while we strive to use commercially reasonable means to safeguard your personal information, we cannot guarantee absolute security.

 

 

If you subscribe to our newsletter or choose to receive promotional communications, we may occasionally send information regarding:

• New product releases

• Marketplace updates

• Weekly auctions

• Membership benefits

• Promotions and special offers

• Educational content

• Company announcements

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly. Please note that even if you opt out of promotional communications, we may still send important transactional or account-related messages, such as order confirmations, shipping updates, password resets, warranty information, or security notifications.

 

 

PCS & KEYS is intended for individuals who are at least 13 years of age or the minimum age required by applicable law in their jurisdiction. We do not knowingly collect personal information from children under the age of 13. If we become aware that personal information has been collected from a child without appropriate parental consent, we will take reasonable steps to remove that information from our records. If you believe a child has provided us with personal information, please contact us immediately so we can investigate and take appropriate action.

 

 

PCS & KEYS is operated from the United States. If you access our website from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

By using our website, you acknowledge and consent to the transfer of your information in accordance with this Privacy Policy and applicable laws.

 

 

You are responsible for maintaining the confidentiality of your account credentials.

You agree to:

• Keep your login information secure.

• Notify PCS & KEYS immediately if you believe your account has been accessed without authorization.

• Ensure that the information associated with your account remains accurate and up to date.

PCS & KEYS reserves the right to suspend or terminate accounts that violate our Terms of Service or are involved in fraudulent or unauthorized activity.

 

 

Although PCS & KEYS employs commercially reasonable security measures to protect your information, no website or online service can guarantee absolute security. In the event of a data breach affecting personal information, PCS & KEYS will take appropriate steps to investigate the incident, mitigate potential risks, and provide notifications where required by applicable law.

 

 

Technology, legal requirements, and our services continue to evolve. As a result, PCS & KEYS may update this Privacy Policy from time to time. When material changes are made, we will update the Last Updated date at the top of this page. Your continued use of PCS & KEYS after changes become effective constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

 

 

If you have any questions about this Privacy Policy, our privacy practices, or your personal information, please contact us.

PCS & KEYS

Website

https://pcsandkeys.com⁠

Email

We will make reasonable efforts to respond to privacy-related inquiries as promptly as possible.

 

 

By accessing or using PCS & KEYS, creating an account, placing an order, participating in our Marketplace or Weekly Auctions, joining a Membership Program, or otherwise interacting with our website and services, you acknowledge that you have read, understood, and agree to the collection, use, storage, and disclosure of your information as described in this Privacy Policy.

 

 

For additional information regarding your use of PCS & KEYS, please review our:

• Terms of Service

• Refund Policy

• Warranty Policy

• Shipping Policy

• Accessibility Statement

• Cookie Policy

These policies work together with this Privacy Policy and are incorporated by reference where applicable.

 

 

At PCS & KEYS, protecting your privacy is more than a legal obligation—it is part of our commitment to earning and maintaining your trust. Whether you’re building your dream PC, customizing a mechanical keyboard, participating in our Marketplace, bidding in our Weekly Auctions, or simply exploring our content, we are committed to handling your information responsibly, securely, and transparently.

We believe technology should empower people, and that includes respecting your privacy every step of the way.

Thank you for choosing PCS & KEYS.